According to the Bureau of Labor Statistics, the national unemployment rate dipped to 3.6 percent in the month of April, the lowest it’s been since December 1969, when it dropped to 3.5%.   The most recent figures show that for 13 consecutive months now, the number of available jobs are greater than the number of people

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Disciplining an employee is never a pleasant experience, but no matter the size of your business, the reality hits for every employer. Whether you’re dealing with minor infractions, or major, fire-able offenses, your business needs an employee conduct policy that properly informs your employee, as well as protects your business from possible lawsuit. Additionally, your

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ACA compliance remains one of the most talked about and confusing processes for HR professionals, as well as people outside of the HR field. From passing the law under President Obama, to trying to repeal the law under President Trump, many people have been left confused as to the current status of the ACA. In

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The Family Medical Leave Act (FMLA), signed into law in 1993, has had a tremendous impact on the way employers view and administer absence management. The guidelines in which most employers have to operate under the FMLA can be challenging, along with compliance documentation, as both federal and state laws dictate requirements that are frequently

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In 2017, a Chicago bakery, known for making Little Debbie snacks, lost almost 800 workers when it was discovered in an immigration audit that the workers had used stolen or fake IDs to get hired. Facilities were closed, as they scrambled to hire replacements. Revenues dipped so severely that the bakery was eventually sold.  

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Education and training are important tools for managers and workers, assisting them to work safely and productively. From sexual harassment training to physical safety in the workplace, today’s businesses are responsible for assuring that their employees and managers are compliant with the laws and regulations designed to protect employees and the company.   According to

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Starting off on the right foot is imperative for maintaining compliance throughout your workforce.  HR professionals understand the importance of accurately completing all federal, state, and local forms and notices required during the new hire process, all of the “technical” elements of onboarding a new employee. However, that’s only the tip of the iceberg of

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Workforce compliance encompasses all the processes and documentation necessary to prove adherence to both internal and external rules and regulations governing how businesses manage employees and contractors performing work within the organization. While compliance requirements are a fraction of the responsibilities for HR professionals, they continue to be a source of stress and frustration with

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Technology is revolutionizing the HR world, as HR professionals have many solutions to the numerous HR processes that include: recruiting, hiring, onboarding, training, compliance, and more. Here are some of the latest and greatest trends shaping HR:   Mobile Optimization We live in a mobile world, and unlimited information is in the hand of every

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HR has rapidly evolved over the last several years. The job and responsibilities of the average HR professional have expanded exponentially, and the expectations of their skill set have never been higher. The role that once focused on recruiting, hiring, and compliance, now incorporates a much broader scope of work that impacts businesses from top

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The HR Tech space is flooded with new solutions and possibilities, and the continuous growth of technology like AI can make systems that were purchased 6 months ago essentially outdated. The choices for HR professionals can be overwhelming, and many times, even confusing.   If you’re still using record-based systems for your compliance, onboarding, and

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AI continues to shape our world as a whole, changing how we interact with just about everything around us. The HR world is experiencing a quantum leap in technology that leverages intelligent automation, robots, chatbots, paperless forms, and numerous digital solutions to important processes.   From Orson Welles’ “War of the Worlds” to iRobot, and

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2019 is going to be an epic year for investment in HR Tech. With a growing number of platforms, solutions, and services available for buyers, it’s important to understand some of the pitfalls of building your HR processes.   According to analyst Josh Bersin, the average company has seven different communication systems, and 70 percent

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The Art of Simplifying HR

Posted by Ben Olson at 31 Jan 2019

The daily responsibilities for today’s HR professionals reads like a grocery list for a family of 10 who hasn’t been to the store in 2 months. Recruiting, hiring, onboarding, training, assimilation, and retention are the larger points to the iceberg of the underlying responsibility in each area. HR has to make sure that all federal,

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According to the 2019 HCM Trends report from The HR Federation, global HR technology venture capital topped $3.1 billion in 2018, more than triple the amount invested in 2017. While there are a wide-range of technologies coming on to the scene, none are more exciting and promising than artificial intelligence and automation. There is a tremendous shift happening

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To be an effective in human resources today, one has to be well rounded and proficient in several areas. HR professionals need insight into human behavior, legal knowledge that maintains strict compliance, and an ability to understand numbers and data. It’s the equivalent of having to be good at English Literature, Social Studies, Math, Science,

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Employee retention is a major HR issue, but it’s also a major issue for everyone in the organization. While many HR professionals carry the burden of making sure employees “stick and stay”, retention within a business really is the responsibility of everyone, and the entire organization has to understand the importance of their role in

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If you know me, you know I love technology and all of the latest gadgets designed to make life easier…and more fun! You don’t have to look any further than our company, as we’re all-in on artificial intelligence, intelligent automation, chatbots, and any other technology we can develop that can be leveraged by HR professionals

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This is the continuation of my previous post on the HR compliance challenges facing employers. We’re just a few weeks away from 2019, and along with the arrival of the New Year, we also ring in new regulations and laws at the local, state, and federal levels.   From onboarding to off-boarding, and everything in

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Tis the season for HR professionals to indulge in stress! With end-of-year reports, 2019 budget meetings, year-end reviews, open enrollment, and all of the other day-to-day operations, it’s a full-on sprint to the end of the year. Employers face important decisions, every day, that affect their business. Many times, it is HR related issues that

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It seems like just a couple of months ago that we left 2017, yet here we are, entering the final weeks of 2018. Is it just me, or does time just keep flying? We’ve entered “the most wonderful time of the year”, you know “tis the season” of holidays, presents, parties, family, fun, and even

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Effective HR processes are integral to the success of HR professionals in all areas of business. From onboarding and beyond, compliance is a non-negotiable. At every turn, companies are responsible for assuring that their systems deliver the results that protect their employees, management, and their profitability.   It doesn’t matter the size of your business,

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HR professionals are focused on building the best team they can, with the budget they have, in order to propel their company to the best that it can be. Hours are spent recruiting, hiring, training, and “putting out fires”, a never-ending cycle of work. The HR tools available in the industry are wide-ranging, and with

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Businesses and organizations today are faced with a tremendous amount of risk, as local, state, and federal laws demand compliance on an ever-evolving spectrum of regulations. Even small errors, on something like an I-9 form, can have haunting effects on a business’ financial wellbeing.   HR professionals are tasked with the responsibility of not only

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I don’t know of a hotter topic right now in our country than the discussion around sexual harassment. Movements like the #metoo movement, along with others, have rocked the foundations of our nation, exposing some of our most recognizable people, along with organizations and businesses, and rightly so.   Businesses today must stand at the

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We all have 24 hours in a day, and we want and need to make the most of each minute. As HR professionals, what we really want is to spend more time dealing with paperwork, and less time dealing with people. Stop…reverse that. We want to spend less time on paperwork, and more time leading,

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Spreadsheets, emails, PDF forms, paper forms, file shares, post-it notes, and passing conversations in the hallway…each of these things make up the process of communication and documentation used by many businesses, in an attempt to meet local, state, and federal compliance requirements. The undertaking for maintaining compliance is pressure point number one for HR professionals

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Compliance is big business in businesses of all sizes. Whether you’re a small business or a large corporation, compliance to local, state, and federal laws is a requirement. HR professionals typically understand where their company is at risk, but the challenge is in knowing how to remove the risks with the systems they have in

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Compliance in business today is a non-negotiable. When compliance fails, and errors occur, the cost of fines for companies can be exorbitant. From I-9 forms, to FMLA tracking, to ACA compliance, benefits administration and much more, there is a tremendous risk for HR professionals trying to protect their company and their employees.   The key

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We’ve all heard the phrase “There’s an app for that.” In a world increasingly dominated by technology, there are more solutions being presented to us daily, and sometimes there are proposed solutions for problems that we don’t have. The HR Tech space continues to explode, providing solutions to HR professionals in an industry that is

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HR professionals today have some serious pain points. You have a cadre of responsibilities that include recruiting and hiring, along with finding ways to get your employees engaged so that they are productive for your company. Then there’s the whole challenge of retention. As unemployment is reported to be at record lows, you have to

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It’s easy these days to throw around the narcissist label on anyone who doesn’t listen or acts like they’re the most important one in the room. While there are few real, diagnosable narcissists, there are plenty of people who show-up on the spectrum of narcissism. The challenge in today’s workplace is not just the overt,

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“You only get once chance to make a first impression!” Unless you can score a memory charm that obliviates someone’s memory (thanks Harry Potter), you only get one shot when it comes to introducing a new employee to your company and all of its inner workings. You get one shot to make it right, one

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“Diversity: the art of thinking independently together.” (Malcolm Forbes). The call for diversity, inclusion, and equality is being heard throughout our businesses, organizations, and society as a whole. Our world and workplace look very different than they did just 20 years ago, as more women and minorities are integrated into important and influential positions. And

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There are a lot of options and possibilities when it comes to your employee onboarding process. Seemingly, innovation in technology is at the forefront of all that we do both personally and professionally. With information available at the touch of a button, the speed of technology creates a race for companies to gain a competitive

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With the speed of business today, it’s easy to get lost in survival mode, tirelessly working to keep up with the day-to-day demands of the job. HR professionals understand that businesses survive and thrive on great talent that is engaged and productive. The constant flow of recruiting, hiring, training, and evaluating is a required cycle

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As technology shapes the present and future of HR, the role of HR professionals around the globe continues to evolve and grow. The role of HR has always included the recruiting and hiring of qualified candidates, but today’s businesses demand more, far beyond recruiting and hiring.   A consistent onboarding process has moved to the

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With the development of many new platforms and programs designed to help carry out HR functions, we see many HR managers having more time to focus on the things that truly make a difference in their business: leadership, relationship building, training, employee career development, and more. Among all the platforms and programs, there are many

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Benefits For All Ages

Posted by Ben Olson at 31 May 2018

The experience of the American worker has evolved over the last several years, as employers work to retain top talent. With companies like Google setting the bar for culture and work environment, many other companies are making the effort to create an experience and job opportunity that takes into consideration the “whole person” of their

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Onboarding helps increase employee engagement and new hire productivity. An effective onboarding process also helps increase retention and overall company profitability. If you’re an HR professional, you understand the work required to recruit, hire, and retain top talent. While the statistics that support onboarding are overwhelming, not every business leader understands the power of the

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There’s no question that the employees you hire will either make or break your business. For HR professionals, there is an enormous amount of time, money, and energy put into recruiting and hiring top candidates. Job security for the HR professional is dependent on their ability to recruit, hire, and ultimately retain the “right” employee.

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A friend of mine shared a story with me about a business owner for whom he once worked. During weekly staff meetings, department heads would give their updates, and as the information was given, the owner would mark his notes with either a smiley face or a frowning face. While some may leave a smirking

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The American workforce is always in a state of change, as it responds to values, timing, employer demands, the economy, and more. Although there has been the consistent presence of a skills gap in most arenas of American business, the demands, needs, and requirements of individual employees today shifts on a myriad of variables specific

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If you’re an HR professional who is tired of the constant cycle of recruiting, interviewing, hiring, and assuring training, only to turn around and have to restart the process time and again for the same position, maybe it’s time to evaluate the onboarding options for your new hires.   As technology continues to influence our

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Most companies offer paid sick leave, paid vacation days, and paid holidays, as well as required leaves under FMLA and other federal or state laws. Paid Time Off (PTO) is a great benefit that helps employers attract and retain employees. One of the hallmarks of a great offer to a potential new hire includes flexible

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“Artificial intelligence can learn anything that humans can learn”, says Max Welling, Professor at Amsterdam University.   Trends continue to show that organizational leaders and HR professionals are moving toward the further merger of artificial intelligence (AI) into HR functions like onboarding and administration of benefits, believing that the combination can and will improve the

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Another layer of precision and compliance surrounds your employees who require certification, or some type of license in order to perform their job legally. There are all kinds of job roles that require or benefit from certification, including: CIO, IT security analyst, security engineer or architect, information assurance program manager and senior IT auditor, among

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You’ve spent time vetting your candidate through a series of interviews, introduced them to the decision makers, made the offer which she’s accepted, and now it’s time to get your new hire started. Over the last several years, employee onboarding has began to make its way to the front of the pack as the first

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I don’t know about you, but it’s hard to believe that we’re already into the 2nd quarter of 2018. And while the weather keeps jumping from hints of Spring to full-on Winter, time marches on in our businesses. If you’re like most HR professionals, the seasons of being busy never go away, and that’s why

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As national unemployment rates continue to drop, even fewer viable candidates are available for many job openings. Combine the good news of lower unemployment with the skills gap that persists, and you’ll find recruiting and hiring the best candidates for your company is as daunting a task as ever. As HR professionals know, hiring is

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Last week, I wrote about the best technology onboarding practices for your employees in Unleashing the Power of Technology On Your Employee Onboarding Process (Part I). But wait, there’s more!   PRE Boarding As we’ve written previously, one of the most often missed opportunities of effective onboarding is found before a new hire’s first day

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Today’s employee onboarding process is much more than an administrative process. The technological advances of intelligent automation, paperless forms, and artificial intelligence serve to streamline the onboarding process for new employees, while delivering tremendous benefits to your business or HR department. A smooth and efficient employee onboarding process can help prevent bad hires, integrate new

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Let’s face it: Business is challenging, and so is life. In this time of our country, where leadership is at the forefront of every news story and national narrative, it’s important for us to realize that we are all part of the implications of the leadership confrontations that are occurring, in one way or another.

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There are many ways to deliver your employee onboarding process. Options include everything from the antiquated paper route to the modern paperless forms, human effort to intelligent automation, and a mix and match of everything in between. And while there may be many ways to go about one of the most important aspects of your

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Here we are already nearing the end of the first month of 2018, as time keeps ticking on. As people begin to drop their new year’s resolutions, there are some things that are a matter of survival for HR professionals, leaving them no option but to carry on with their goals and demands. No matter

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Folks, we’re in the thick of it. It’s hard to recall from memory or history books when immigration was such an important and hot topic for our country. Don’t worry, this isn’t about to turn political. We the people who make up our country are the same ones who make up our companies, our economic

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Some employees are not meant to be here 60 days from when they start, much less in 3 years. Of course HR professionals know the reality of this, but I want to give you some permission to be kind to yourself when it happens. I’m sure you’ve heard of the old 80/20 rule, that in

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The Power of Pre-Onboarding

Posted by Ben Olson at 04 Jan 2018

Most organizations recognize the fundamental importance of effective onboarding. However, in spite of all the statistics that support onboarding in the hiring, engagement, productivity, and retention of a new hire, there are numerous details that “fall through the cracks”, so to speak. According to an Allied Workforce Survey, four out of five companies don’t have

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We’re just days away from 2018, and what a year 2017 has been! We’ve seen so many HR professionals over the last year make the jump into effective onboarding practices, in hopes of protecting their extraordinary work of recruiting, hiring, and retaining top talent. The work of HR professionals has never been more important, as

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Twas a few nights before Christmas, and I was sleeping soundly in my bed. Last minute visions of gifts to purchase, and finalizing year-end financials danced in my head. It was quite the odd dream that started playing as I was whisked away, suddenly appearing in the North Pole, I arrived in Santa’s sleigh. I’m

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Can you believe it? We’re in the homestretch of 2017. Businesses who still perform annual performance reviews are either already evaluating, or are about to begin. Budgets for 2018 are being devised and finalized for approval. Massive effort is being put into finishing the fiscal year on a high note, and mastermind sessions are creating

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“Good, bad, or indifferent, if you are not investing in technology, you are going to get left behind.” With a skills gap, lack of engagement, and challenging retention throughout the workforce, there has never been a more important time for businesses and HR professionals to understand the necessity and power of effective onboarding. As many

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Do you remember the last first day you had on your new job? If your experience was like most, it was filled with excitement, maybe a little nervousness, and most certainly a lot of…paperwork. The typical onboarding process starts when a new hire enters the building for the first day. She spends her time filling

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Artificial Intelligence made its introduction into the world in the early 1950s through computer pioneer Alan Turing. Turing created the Turing Test, a scenario based on questions designed to determine if the one providing answers was a human or a computer. In short, if the one who was judging the answers was incorrect 50% of

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Just as fast as technology continues to evolve, so come the statistics that overwhelmingly support the role of effective onboarding for businesses and organizations. With a pervasive skills gap throughout the global workforce, an increasing movement toward remote workers, new health care initiatives, and ever-increasing compliance requirements, it’s a daunting task to recruit, hire, and

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Do you know this feeling? You’re driving down the road, following your GPS. You make a wrong turn and your GPS tells you to turn around. Traffic is heavy and you can’t turn right away, so it keeps recalculating, and you can just swear that the voice is getting frustrated with you. Of course this

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Let’s face it, today’s onboarding process can be riddled with stress and a mind-numbing workload. With a skills gap that spans over almost every industry, finding strong potential candidates to fill your open position is daunting. Getting your new hire to engage, perform at full productivity, and stay for over 3 years (much less 1

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What if I told you that perhaps the single most important thing you could do to guarantee that you integrate, train, and retain a new hire long-term has no formal process and there are zero dollars in budget for it? If you’re an HR professional given the responsibility of ensuring the initial success of your

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In a stunning survey by CompTIA, it was discovered that only 54% of business executives are currently aware of Artificial Intelligence as an emerging technology. With AI infiltrating everything from smartphones and households to customer service and business processes, it’s important for HR professionals and executives to understand the significance of the growing AI movement.

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While the growing conversation surrounding AI could lead us to think that the introduction of such technology is something new, it is a concept that has been around since the 1950’s. IBM has been working with the technology since that time, and while many consider it to be the future of everything from the home

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We raise robots. No, seriously. You know, the intelligent kind that can do things for you. Yes, we heard about the bots at Facebook who started their own language, freaked out the developers, and then got shut down. Some aspects of AI (artificial intelligence) can get a little spooky, especially when you truly begin to

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How do you impress an algorithm? There is no punch line here, because it’s not a joke. Intelligent automation is already at work, helping HR professionals scan through resumes to find potential new hires. At an ever-increasing speed, HR technology is finding ways to streamline the search for candidates, evaluating work samples, reviewing social media

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As technology changes at an ever-increasing speed, today’s HR personnel, and leaders of organizations, face new challenges in their leadership responsibilities. While the classical training of leaders includes the much needed soft skills such as empathy, communication, management, assertiveness, and even technical skills, today’s manager must also be able to grasp a working knowledge of

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In his book, 21 Indispensable Qualities of a Leader, author John Maxwell makes the assertion that “Everything rises and falls on leadership.” Among many other attributes, great leaders communicate effectively, in both word and action. Today’s HR professionals are expected to communicate in ways like never before, offering insight into the human elements of a

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It’s hard to believe that the argument still exists today: Is the investment in our employees really worth the financial obligation to do so? The reality for small to medium size business owners is tied to a bottom line that often struggles with having the actual cash flow to support such “theories”, so the idea

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Let me start by saying that I’ve got nothing against grandma. In fact, I love her. She had an amazing work ethic, she was loyal, she was smart, passionate, and she was resourceful. She knew how to work the phone lines to recruit, and she could write copy to place in the local newspaper ads.

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HR Tech buying trends are hotter than ever, as the industry is experiencing one of the most disruptive periods it has seen in over a decade, and at least since the Macarena took the world by storm. The evolution of today’s HR professional continues with the continued growth of digital solutions that replace the paper

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Employee engagement is the backbone of every business’ success. HR professionals understand that an engaged employee makes the workplace a better place, and engaged employees are much more productive. According to ERE Media, organizations spend $720 million per year on improving engagement. And yet, the statistics are staggering, as Gallup estimates that 71 percent of

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You’ve searched up and down the road for the right candidate. Then suddenly, like a lightning bolt from the heavens, you find the perfect one. The skies open and dollar bills fall to the ground like leaves that gather in mounds during a beautiful Fall afternoon in Maine. The candidate has all the qualities you

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It seems like an endless cycle for HR professionals; you search far and wide through the skills gap to find someone who could be a great fit for your company. You spend the time to recruit, hire, and get them started, only to see them leave the company within a short amount of time, costing

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Today’s workplace moves at the speed of the Internet. From recruiting and hiring to assimilation, to bringing a new hire to full productivity, there are numerous chances for a new employee to get left behind, and end up leaving for better opportunity after only a short time of employment. You’ve got to provide them with

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A human and a robot walk into a bar. And well…there’s no punch line. It’s amazing what robots can do these days. As the AI (Artificial Intelligence) industry continues to innovate otherworldly products, it’s time we get comfortable with the ever-growing abilities of those pesky little robots.   Today, one of the biggest concerns about

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“My mom always said life was like a box of chocolates. You never know what you’re gonna get.” (Forrest Gump) This saying is just as true in business as it is in your personal life. No matter your plans, projections, initiatives, or goals, you never really know what you’re going to get in your business. From your recruiting and

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The needle doesn’t seem to be moving up on employee engagement. Through numerous studies and surveys, it’s an undisputed fact that the vast majority of workers are disengaged. Employee disengagement costs organizations between $450 and $550 billion annually (The Engagement Institute), a costly side effect to say the least. Solving the engagement issue is no

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There’s an old saying, “People don’t care how much you know until they know how much you care.” It’s disputed who actually coined the phrase, but it’s an often-shared belief nonetheless, and one that holds tremendous value within the realm of leadership.   The business world is often viewed as a primarily transactional universe, a

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It’s an undeniable truth that a formal onboarding process works. The statistics are coming in waves; supporting the idea that onboarding is THE most critical time in an employee’s experience with the company. Annually, the top two challenges for HR professionals are recruiting and retention, respectively. In a survey by Allied, one-quarter of all respondents rated

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One of the greatest challenges that we as humans face is overcoming the feelings of loneliness that can set in on us at any time. We live in an instant world, connected by social media platforms that sometimes are anything but social. We can access friends (old and new) and family all over the world.

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I was talking to a businessman the other day who said, “I hate social media. I just don’t see how it can help a business.” While I have sympathy and patience for people in general, I just wonder at this point if it’s even worth the effort of trying to convince someone of the power

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It’s the end of the first quarter of 2017, and HR professionals are still struggling with recruiting quality talent. In a research report published last year by the Society for Human Resource Management (SHRM), sixty-eight percent (68%) of HR professionals are experiencing difficulty recruiting candidates. While the reasons for “the struggle” are numerous, skills gaps and

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Most companies today have programs and initiatives to keep top talent long-term. As HR professionals continue to deal with a skills gap in an ever changing, global workforce, finding ways to retain high producing employees is imperative to the success of everything from culture to profitability. Programs are usually organized around some sort of annual

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With HR professionals noting a skills gap across the global workforce, the challenge arises in finding candidates who display the soft skills required to succeed. While the hard skills of many industries can be learned, even on the job, it’s much more difficult to learn the soft skills that help an employee traverse today’s landscape

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I’m seeing RED. Women, please come back to work today…we need you.   Isn’t it “funny” (haha), how in the supposed good-ole days, you were expected to stay at home, take care of the kids, wash the clothes, clean the house, and make sure you looked pretty when the man came home from work? You

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And the winner is…La La Land! If you were tuned in like me, nothing seemed out of the ordinary as the acceptance speeches began for movie of the year. But about two minutes in, the room began to bustle, and you could see activity on the stage. What unfolded over the next few moments turned

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With new background check legislation having taken effect during the last quarter of 2016, HR professionals are required to walk a tighrope of multiple state and federal requirements. The issue at hand is the ability for HR to effectively execute on employment practices, while maintaining FCRA compliance to privacy laws.   Credit Checks According to the

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No matter the size of your business, having a high employee turnover rate creates tension on a business in a myriad of ways. With a study by ERE Media showing that it can cost an organization upwards of 400 percent of an employee’s salary (no, that’s not a typo) to replace them, it’s time to

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Sometimes you can have your nose to the grind so long, that the challenges you face become expected and normal. There’s never a truer sentiment for HR professionals who spend 100s of hours recruiting, hiring, and training a new employee, only to find him slip out the back door within 6 months. The employee leaves,

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With 2017 projected to be a record year for companies to purchase cloud-based onboarding solutions, organizations are getting in the game to close the proverbial “back door” in order to retain top talent long-term. With hiring, retention, company culture, and the bottom-line at stake, HR professionals are on the move to make some changes. Here

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Compliance regulations aren’t going away anytime soon. Even in the tangled sophistication of growing compliance requirements, most employers are aware of the need to complete a Form I-9, for every new hire. However, many employers don’t understand the significant implications of failing to fill-out the form correctly. A costly mistake to say the least, improper

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We live in a world where information comes at us faster than our mind is able to process. With the advancements in technology, we now watch a TV while simultaneously working on our laptop, and during commercial break, we hop on our phone to check our social media, or find out the latest news. It’s

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With the new year in full motion, it’s time to take a look at 5 BIG hiring challenges to watch out for in 2017.   CANDIDATE QUALIFICATION Quite simply, finding qualified candidates is one of the top challenges for HR personnel worldwide. According to the 2016 New Talent Landscape: Recruiting Difficulty and Skills Shortages research report, 84 percent

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